Return & Refund Policy
Option 1 – No Returns or Exchanges:
- We do not accept returns or exchanges for any reason because;
- shipping the product back to us is cost-prohibitive
- since it has dormant microbes, we can not know if you have added water to the product and rehydrated them
- we don’t know if you allowed it to freeze or overheat causing adverse effects to its efficacy.
- If you wish to discuss this with us please email [email protected] and we will review each case as the details are evaluated.
Option 2 – Refunds Permitted:
- We will refund a purchase that has not shipped yet.
- We will refund a purchase if you wish to change your order size and the original order has not shipped yet.
- We will consider other extenuating circumstances for refund, to be evaluated on the details you provide us
- For refunds, contact us at [email protected]
You Can Also Call Us Directly To Discuss Your Request: 1-877-734-8204